Brittany Cogan

Brittany Cogan is an accomplished professional with extensive experience in sales operations and program management, currently serving as Deal Desk Manager for both US Federal and EMEA Service Providers at ServiceNow since March 2016. Cogan's previous roles include Program Manager for Product Support at IPsoft, where responsibilities involved transforming operational support and overseeing a key web-based service delivery platform, and Customer Relationship Manager, focusing on client advocacy and satisfaction. Earlier career highlights include Project Coordinator at Align, facilitating successful project deliverables across various industries, and IT Analyst Consultant at Innovative Development, ensuring compliance and quality assurance processes for Bristol-Myers Squibb. Cogan began the professional journey as a Logistics Management Specialist Intern at NAVAIR and holds a B.S. in Management Information Systems from Penn State University, complemented by minors in Spanish and International Business.