Danielle Hernandez

Danielle Hernandez is a seasoned professional with extensive experience in leadership and engagement roles, currently serving as the Director of CxO Engagement in the Office of the CEO at ServiceNow since September 2020. Prior to this, Danielle led the Digital Transformation Practice in Europe at IDC, where responsibilities included spearheading thought leadership initiatives and presenting research to C-suite executives. Previous roles include Financial Insights Research Analyst at IDC, Account Manager at Landscape Show, and EMEA Account Manager at Qstion Managers, as well as co-founding Impulso Creativo, an NGO focused on social impact. Danielle's academic credentials include an International Master in Marketing from EADA Business School, an MBA from IESA, and a Bachelor's degree in Journalism from Universidad Monteávila, complemented by a Cambridge English Advanced qualification.