Danielle Rojas is a seasoned professional in customer success and experience management with a robust background in leadership roles across notable companies. Currently serving as Sr. Manager of Customer Success at ServiceNow since August 2024, Danielle leads a dedicated team focused on fostering exceptional customer outcomes. Previous experience includes managing a large portfolio at LinkedIn as Manager of Customer Experience Measurement, orchestrating global customer experience initiatives, and driving customer insights. At GoSite, Danielle held the position of Director of Customer Experience & Growth, designing strategies for customer success and business scalability. Earlier roles include leading customer experience efforts at Wrike and serving as a founding member of the customer success team at Qualer. Danielle's academic background includes a Bachelor of Science in Animal Biology from the University of California, Davis, and a Master's degree in Biology from Miami University.
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