Harinder Mundi

Harinder Mundi has extensive experience in customer experience strategy and business enablement, currently serving as a Senior Specialist at ServiceNow since 2022, focusing on customer and partner insights. Prior to this role, Harinder worked at LinkedIn as an Associate in Customer Experience from 2021 to 2022, and at Facebook from 2020 to 2021 as a Program Manager for Commerce Workflows, where responsibilities included managing workflows to optimize buying and selling experiences across various platforms. Earlier experience at eBay included roles as Assistant Manager and Associate in Business Enablement, contributing to initiatives that reduced customer acquisition costs and improved promotional strategies. Harinder holds a Bachelor of Science in Supply Chain Management and Marketing from Rutgers University.