Jamey Austin

Jamey Austin is a Senior Community Content Strategist at ServiceNow, beginning in October 2025, focusing on connecting real-world experiences with practical guidance. Previous roles include Sr. Brand Content Editor and Content Marketing Manager at Atlassian from September 2014 to July 2025, and Content Marketing Manager at Zendesk from October 2012 to August 2014. Jamey also worked as an SEO Content Writer at Jade Orchard - Digital Marketing Agency in early 2012 and as a Copywriter for Clif Bar in late 2011, where responsibilities included researching and writing web copy for athlete mini-sites. Jamey holds a BA in Sociology from the University of California, Berkeley, and an MFA in Creative Writing from the University of San Francisco.