Jenny Mui

Jenny Mui serves as the Senior Manager of Alliances & Channels Ecosystem Operations at ServiceNow since April 2022, following a robust career in partner operations and program management. Prior experience includes nearly eight years at VMware as a Senior Program Manager, where efforts focused on transforming partner programs, enhancing SaaS subscription functionalities, and applying Six Sigma and Robotic Process Automation (RPA) for operational efficiencies. Prior roles at Cisco spanned over 14 years, involving business operations in Cloud Point of Sale, process ownership in distribution systems, and service supply chain management, among others. Education includes a B.S. in Chemical Engineering from the University of California, Berkeley, as well as various project management and specialized certifications from renowned institutions, equipping Jenny with a strong foundation in technology and operational excellence.