Mridula Menon

Technical Documentation Manager at ServiceNow

Mridula Menon is an accomplished Technical Documentation Manager at ServiceNow since November 2024, with extensive experience in technical writing and content management across various industries. As the Founder of Bangalore Lalit Kala Kshetra since January 2010, Mridula has dedicated over a decade to teaching art. In previous roles, Mridula served as Senior Manager and Head of Information Development at GreyOrange, leading a content team in SAAS applications and AI. Additional positions include Principal Tech Writer at Copado, Senior Technical Writer at Salesforce Industries and Vlocity, and Principal Technical Writer at Oracle, where responsibilities encompassed project management and content development in technology sectors. Mridula's career also includes extensive experience as a Business Analyst and IT Consultant at Oracle and technical support at Hughes. Educational credentials comprise a B.Sc. in Mathematics from Lakshmi College and qualifications from Hartley Public School and The Bhawanipur Education Society College.

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