Swati Sharma

Swati Sharma is a seasoned Senior Technical Writer with extensive experience in creating and managing technical documentation across various industries. Currently at Avalara since October 2021, Swati previously served as a Technical Writer at Ericsson, where responsibilities included acting as Scrum Master for a team of technical writers and contributing to the documentation of Ericsson Charging products. Prior roles include Senior Technical Writer at GlobalLogic, focusing on product documents, and Technical Writer positions at Delhivery Pvt Ltd and Stellar Information Technology Pvt. Ltd., where skills in tools such as MS Visio and Adobe Robohelp were developed. Swati holds a Master of Computer Applications (MCA) in Computer Science from Banasthali Vidyapith.