Ralf Schnell

Ralf Schnell is an experienced professional in IT service operations and management, currently serving as the Head of IT Service Operations Solutions EMEA Central and Head of IT Service Management Solutions EMEA Central at ServiceNow. Previously, Ralf held positions such as Senior Platform Evangelist for Manufacturing & Automotive, Senior Portfolio Manager at T-Systems, Principal Cloud Strategist and Business Technology Architect at CA Technologies, and various roles at Microsoft, including Technical Evangelist and Enterprise Strategy Consultant. Ralf Schnell holds a Diplom in Music from Johannes Gutenberg University Mainz, obtained between 1992 and 1998.