Sean Gray has extensive experience in the field of technical support and service management. Sean has worked in various roles such as Senior Manager, Technical Support Manager, Service Desk Manager, and Internal Service Desk Manager in companies like ServiceNow, PwC Australia, AAPT, and PowerTel. Sean's roles have involved leading teams to deliver top-notch customer experience and technical solutions. Sean also has experience in managing critical incidents and problem management processes. Additionally, Sean has a background in Operations Integration Management and has expertise in handling system/hardware changes effectively.
February, 2020 - present
September, 2017
July, 2016