Sinduja Ramanujam is a Senior Principal Product Manager at ServiceNow since December 2023, focusing on integrating GenAI features into Customer Workflows for Customer Service Management. Concurrently, Sinduja serves as a Top Instructor and Guest Speaker at Product School, guiding aspiring product managers. Previous experience includes roles as a Technical Product Manager at Meta, where an innovative ML model deployment platform was developed, and at Microsoft, contributing to significant growth in the M365 user base and launching a low-code website builder for enterprises. Early career roles included positions at Intel Corporation in both systems engineering and firmware development, along with internships at Qualcomm and CME America LLC. Sinduja holds an M.S. in Electronics and Computer Science from the University of Colorado Boulder and completed the CoRE Program at Harvard Business School.