Spandan Chakraborty

Spandan Chakraborty is a seasoned technology leader with extensive experience in applications development and digital employee experience at ServiceNow, where roles include Sr. Director Applications Development and Director, Digital Employee Experience. With a career spanning over a decade at ServiceNow, key contributions involve creating hyper-personalized omni-channel experiences, implementing Agentic AI automation, and driving the Citizen Development program, significantly increasing employee satisfaction. Prior to ServiceNow, Spandan held roles at Cognizant Technology Solutions and Birlasoft, focusing on solutions architecture and project management in the CRM domain. Spandan holds a Bachelor of Engineering degree in Mechanical from Jadavpur University.