Basil Schneider is an experienced Software Implementation Consultant and Project Manager at ServiceOcean AG since March 2022, focusing on SaaS solutions, customer success management, and product development. Prior experience includes serving as Customer Operations Manager at MS Direct AG, where responsibilities encompassed project management, process optimization, and key account management, particularly in navigating post-Brexit challenges within international e-commerce. Basil's earlier roles include serving as a Non-Commissioned Officer in the Swiss Army and as a Construction Manager at Köpp AG, overseeing sanitary installations. Currently pursuing a Master of Science in Business Administration with a specialization in Enterprise Development at ZHAW School of Management and Law, Basil also holds a Bachelor’s degree in Industrial Engineering from FHS St. Gallen University of Applied Sciences.
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