Alex Palmer has a diverse work experience spanning various industries and roles. Currently, they are working as a Regional Sales Manager at ServicePower, where they are responsible for managing sales in a specific region. Prior to this, Alex worked as a Customer Success Manager at the same company, where they nurtured relationships with enterprise clients and facilitated upsell and cross-sell opportunities.
Before joining ServicePower, Alex worked as an Adjunct Professor at the Central Pennsylvania Institute of Science and Technology, where they taught courses on Customer Service, Leadership, and Technical Writing. Alex also worked as a Guest Teacher and Learning Support Paraprofessional at the Young Scholars of Central PA Charter School, where they created a collaborative learning environment for K-8 students and provided support for diverse learning needs.
In addition, Alex has experience in the education sector, having worked as a Guest Teacher and Teaching Intern at the State College Area School District. During their internship, they co-taught English and Creative Writing courses, collaborated with teachers and interns, and designed a unit aligned with the school curriculum. Alex also worked as an Independent Educational and Content Creation Consultant, providing consulting services and creating educational materials.
Earlier in their career, Alex held positions at SciQuest:Jaggaer as an Account Manager, where they managed client relationships and negotiated renewals, and at GXS an OpenText Company as a Client Account Manager and Inside Sales Executive, where they worked with various clients, conducted business reviews, and managed millions of dollars in revenue.
Before transitioning to the tech industry, Alex worked as an Outside Sales Representative at Wilson-McGinley and as an Inside Sales Representative at the Pittsburgh Pirates.
Overall, Alex Palmer has a well-rounded work experience with a focus on sales, customer success, education, and consulting.
Alex Palmer attended Fairfield High School from 2002 to 2006. After completing high school, they went on to study at Penn State University from 2006 to 2009, earning a Bachelor of Arts degree in Public Relations. In 2017, Alex returned to Penn State University to pursue a Master of Education - M.Ed. degree in Curriculum and Instruction, which they completed in 2019.
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