Hector Florin Tapia

Hector Florin Tapia is a Senior Technical Support Engineer at ServiceRocket, specializing in Appfire apps support for Jira software and Jira Cloud, along with SME scripting for workflow automation using Power Scripts since October 2022. Prior to this role, Hector worked as a Software Engineer at FLORINTECH, where responsibilities included designing and developing software for solar panel power management systems from January 2021 to October 2022. Hector's extensive experience also includes a tenure as an x86 Hardware Support Engineer at Oracle from November 2010 to July 2020 and as a Senior System Analyst at Citi from April 2005 to March 2010. Hector holds a degree in Computer Engineering from INACAP, completed in 2005.