Richard Tutalo

Richard Tutalo is an accomplished Customer Success Manager with extensive experience across multiple industries. Currently at ServiceRocket since April 2022, Richard leads end-to-end contract renewals and drives horizontal growth within the existing client base. Previously, Richard served as Customer Success & Implementations Manager at Supermove, focusing on customer education and service adoption, and as Senior Account Manager at Recharge Payments, where relationship building with clients and stakeholders was key. At Datadog, Richard directed project management and user adoption for Fortune 500 clients, while at Trimble Visibility, Richard managed operations for Fortune 1000 clients and partnered with various teams to enhance compliance and client satisfaction. Richard’s early career includes roles at XPO Logistics, where responsibilities ranged from sales enablement to operations oversight. Educational credentials include a Full Stack Coding Bootcamp from the University of Denver, a Master of Science in Biology from Sam Houston State University, and a Bachelor of Arts in Anthropology from the University of Rhode Island.