Cody Wagner is a seasoned corporate customer success professional currently serving as a Corporate Customer Success Manager at ServiceTitan since December 2021, overseeing a portfolio of approximately 80 high-touch enterprise accounts. Responsibilities include building senior-level relationships, solving complex customer problems, and continuously enhancing customer experience through strategic collaboration and analysis of user engagement data. Previous roles include Customer Success Manager at BlueVolt, Partner Success Manager at Smarsh, and Sr. Customer Success Manager at Viewpoint Construction Software, where Cody facilitated customer needs and fostered strategic relationships. An early career in sales and management, including positions at Maletis Beverage and Bridgetown Beerhouse, has contributed to a robust skill set in operations, customer relations, and project management. Cody holds a Bachelor of Applied Science in Communication and Media Studies from Portland State University.
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