Lance Lee

Customer Success Manager (strategic) - Business Operations Software at ServiceTitan

Lance Lee is a Customer Success Manager with extensive experience in strategic business operations and data analytics across various industries. Currently at ServiceTitan since November 2024, Lance focuses on helping organizations in the trades sector maximize their use of business management software. Previously at Contentsquare from May 2022 to November 2024, guidance was provided to eCommerce teams in making data-driven decisions based on user behavior. Lance's earlier role at Intertek Alchemy included responsibilities as a Customer Success Manager and Solution Consultant, where support was given to the global food industry in enhancing workplace safety and efficiency through learning management software. Lance's background also includes roles in industry relations and marketing, implementation, and training management. Educational credentials include a Bachelor's degree in International Studies from Arizona State University and an Associate's degree in Business Administration from Texas State University.

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