Sarah Sheehan

Sr. Principal (group) Product Manager, Data at ServiceTitan

Sarah Sheehan has extensive work experience in various industries and roles. Sarah started their career as a Sales & Event Marketing Coordinator at Flexcon Industries from 2006 to 2008. Sarah then worked as a Manager of Customer Relationships & Operations at FlirtCatalog.com, where they implemented process and technology optimizations to reduce operational costs and improve customer satisfaction. Sarah continued to gain experience in operations and finance as the Director of Finance and Customer Relationship Operations at Austin Bazaar, leading multiple departments and driving growth through system integrations and cost-cutting measures.

Sarah then joined Essilor Group as a Senior Manager of Operations Analysis at Framesdirect.com, where they collaborated with cross-functional teams and increased revenue through CRM enhancements. Sarah later worked at Expedia Group as the Lead Senior Business Analyst, overseeing acquisitions and optimizing strategic operations to reduce costs and improve efficiency.

Sarah's career then transitioned into the tech industry, starting at Procore Technologies as a Principal Business Analyst & Solutions Architect, where they built a demand funnel product and implemented targeted campaigns to increase revenue by 40%. Sarah then joined Electronic Arts (EA) as the Principal Director of Service Design, leading multiple programs and a team of senior directors.

Sarah's most recent role is at ServiceTitan, where they serve as a Senior Principal Product Manager (Group Product Manager) for their Data team. Sarah has led data science and engineering teams to develop machine learning solutions, coordinate AI features, and drive revenue generation through data-driven strategies.

Outside of their corporate roles, Sarah has also worked as a Career & Success Life Coach, focusing on empowering women in STEM and tech to accelerate their careers. Sarah provides personalized coaching, conflict resolution techniques, and resume writing services to help clients showcase their skills and advance professionally.

Overall, Sarah Sheehan's work experience demonstrates their ability to lead teams, drive revenue growth, optimize operations, and leverage data for strategic decision-making.

Sarah Sheehan completed their education history as follows:

- From 2021 to 2022, they attended the Questrom School of Business, Boston University, where they obtained a MicroMasters Graduate Program in Digital Transformation Leadership.

- Between 2017 and 2020, Sarah attended Southern New Hampshire University, where they earned a Bachelor of Science (BS) degree in Data Analytics.

- From 2001 to 2005, they studied at Bridgewater State University and graduated with a Bachelor of Arts (BA) degree in English.

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