Stephen Parker

Stephen Parker is an experienced professional with a strong background in customer support and implementation management. Currently serving as the Director of Support at ServiceTrade since April 2022, Stephen focuses on creating a world-class team and enhancing customer support through data-driven decisions and people-centric leadership. Previously, in various director roles, Stephen led teams responsible for configuring workflows, transforming data, and onboarding customers, ensuring they achieve an ROI on their investments. At Brightly, Stephen oversaw project management and consulting for enterprise-level clients, while at Dude Solutions, efforts included establishing a consulting team and managing client implementations across the education sector. Stephen's career began at SchoolDude.com, where leadership was demonstrated as a Senior Client Advisor and Team Lead. Education was pursued at the University of North Carolina at Chapel Hill and Northern Nash.