Elad CRM
Matan Avichai has served as a Salesforce Implementer at ServiceWise since November 2020. Prior to this role, Matan held the position of Shift Manager at Zepra Restaurant from 2014 to 2017, where responsibilities included multitasking, team management under pressure, and addressing various challenges in a dynamic environment. Matan's career began as a Call Center Operator at G4S from 2013 to 2014, focusing on providing quick responses to alarms, customer complaints, and managing complex security situations in real-time. Matan holds a Bachelor of Science degree in Industrial Engineering and Management from Ruppin Academic Center, earned between 2017 and 2021.
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Elad CRM
Elad Crm Is the largest CRM division in Israel. We are Salesforce Alliance partner, Microsoft gold partner and the exclusive representative of Pega in Israel. We provide professional services for all customers, including: consulting, customization, implementation, development and training services. To date, we have successfully delivered hundreds of implementation projects in various vertical markets and with businesses and NPOs of varying sizes. Our consulting & implementation best practices help our customers gain more benefits from their CRM implementation, in a shorter period of time. Our customization & development expertise allows us, when necessary, to extend and enhance the platforms in order to achieve an optimal fit to our customer's business requirements.