Servion Global Solutions
Kavitha Shanmugam is an experienced professional currently serving as a Manager in Resource Management at Servion Global Solutions since July 2013, previously holding positions such as Deputy Manager and Assistant Manager in HR, as well as Lead RMG. Prior to this, Kavitha worked at Photon from October 2007 to July 2012, where roles included Senior Executive in RMG and Senior Business Development Executive. Educationally, Kavitha holds an MBA in Marketing and Finance from Sathyabama University, completed between 2006 and 2008.
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Servion Global Solutions
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Servion enables business transformation for enterprises in the area of customer experience management (CEM). Over the past two decades, Servion has evolved from being a single channel (voice) interaction expert to being an industry pioneer in omnichannel customer experience. Servion manages over 10 billion customer interactions annually across 60 countries in 6 continents.