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Carol Brookson

Global Customer Care Manager at Servomex

Carol Brookson has over two decades of experience in customer care management, currently serving as the Global Customer Care Manager at Servomex Group Ltd since 2004. Previously held the position of Customer Service Manager within the same company. Carol earned a BSc Hons in Physical Science from Coventry University between 1976 and 1980.

Location

Maidstone, United Kingdom

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Servomex

The world expert in gas analysis, Servomex has established itself as the leading provider of reliable, accurate and stable gas measurement solutions to industries across the globe. An acknowledged innovator in gas analysis technologies for 70 years, Servomex is the originator of, and world leader, in Paramagnetic sensing technology and has an exceptional reputation in the development of Calorimetry, Coulometric, FID, Gas Chromatography, Infrared, Laser Moisture, Plasma, Spectroscopic, Thermal Conductivity Tunable Diode Laser and Zirconia technologies. With a leading edge in R&D and manufacturing maintained by two Technical Centers based in Crowborough, UK and Boston, Massachusetts, Servomex delivers high‐performance, cost‐effective gas analysis, through a portfolio of dependable products. Servomex has extensive experience of working with multi-national companies, providing extensive expertise and applications knowledge across a variety of industries, including power generation, hydrocarbon processing, industrial gases, and UHP/semiconductors, closely matching customer requirements. The company’s commitment to providing a complete industry solution to gas analysis extends across its business, with the Hummingbird Sensing Technology brand delivering sensor technology to OEM partners. Servomex is committed to providing excellence in customer service, offering full sales and service support through global business centers based in Houston, Texas; Shanghai, China; and Mumbai, India. Servomex is part of Spectris plc, the productivity-enhancing instrumentation and controls company.


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Employees

201-500

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