ServU Federal Credit Union
Kathy Dilmore, SHRM-CP, has a diverse work experience spanning several roles and companies. Starting in 1999, they worked at First Heritage Federal Credit Union as the VP of Marketing for almost two decades, until November 2017. In 2018, they joined ServU Federal Credit Union, where they took on various HR roles, including Business Development Specialist, Human Resources Specialist, and AVP of Human Resources. Currently, Kathy holds the position of Vice President of Human Resources at ServU Federal Credit Union, a role they have held since November 2023.
Kathy Dilmore, SHRM-CP, received their certification from the Society for Human Resource Management in 2022. Kathy holds a Master of Business Administration (MBA) degree with a concentration in Business Administration from Alfred University, which they completed from 1998 to 2001. Prior to that, they obtained a Bachelor of Science (BS) degree in Business Administration from Nazareth University, which they earned from 1990 to 1994.
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ServU Federal Credit Union
ServU Federal Credit Union is a full service financial alternative to a bank. As a member owned financial cooperative, credit unions are not-for-profit. They function to serve their membership. As a result, credit unions are able to pay back higher dividends on savings and charge lower interest on loans. Money that is made by the credit union after overhead is returned to the members as dividends and other financial services. The Credit Union is overseen by a volunteer Board of Directors. These Board members are elected each year by the credit union membership. Today ServU Credit Union serves over 40,000 members. Membership is open to anyone living, working, worshiping or attending school in the following counties: New York Counties: Allegany, Cattaraugus, Chemung, Genesee, Livingston, Ontario, Schuyler, Seneca, Steuben, Tioga, Tompkins, Wyoming or Yates Pennsylvania Counties: Bradford, McKean, Potter, or Tioga