Jilene Garmel

Senior Customer Service Representative at SES Risk Solutions

Jilene Garmel is a seasoned professional with a diverse background in customer service and accounting. Since June 2021, Jilene has been a Senior Customer Service Representative at SES Risk Solutions, providing comprehensive support for insurance policy accounts. Prior experience includes roles as a Divisional Accountant at SES Risk Solutions, where responsibilities encompassed managing accounts receivable and payable procedures, and as an Accounting Coordinator at Hotel Irvine, focusing on invoice processing and vendor management. Jilene has also contributed as an Executive Board Member at CSUF Leadership Scholars and served as an Administrative Police Cadet with the City of Anaheim, where support was provided to emergency services. Educational qualifications include a Bachelor’s degree from California State University, Fullerton, and an Associate of Arts degree in Psychology from Mt. San Antonio College.

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Corona, United States

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SES Risk Solutions

SES is a program specialist that offers master policy insurance solutions for portfolios of real estate owned or controlled by financial institutions and investors. SES prides itself in having a 34 year history of being a strategic resource to our clients by delivering unparalleled customer service, proactive relationship management, and innovative products and technology in support of our clients'​ business goals. SES offers a dynamic work environment that attracts top level talent built around high performance, teamwork and creativity. SES currently has two business units: Trust - SES is the foremost expert and largest provider of insurance products and services for residential and commercial real estate held in trust by financial institutions. SES serves more than 100 financial institutions across the U.S, including 18 of the 25 largest banks. In addition to a dedicated staff of insurance professionals and a national network of retail brokers, SES uses advanced proprietary technology serve our clients. Real Estate Investors - Delivering insurance products and services for investors who are aggregating large portfolios of residential real estate in the evolving "buy to rent"​ market. Our team of industry specialists offers a turnkey portfolio insurance solution tailoring coverage, service and proprietary technology to meet the rapidly evolving needs of this market. The company is licensed to write business in all 50 states. Both units have access to multiple markets to ensure access to competitive products. SES takes great pride in its long-term relationships with its insurance carriers, brokers and clients, with a five year client retention rate in excess of 99% A Division of Alliant Underwriting Solutions https://www.linkedin.com/company/alliant-insurance-services/