We’re settle, a resident-focused housing association. Working in communities across Hertfordshire, Bedfordshire, Buckinghamshire, and South Cambridgeshire, we provide more than 23,000 residents in over 10,000 households with a place to call home. A housing association that puts residents first, we know that everyone is different, so we ensure that we provide a service that is as individual as our residents are. There is something special about working here. It’s in the values that shape us and the people that make us – us! And it’s in caring not only about the work we do, but also how we do it.

We are a team of around 300 colleagues with a wide range of experience working in the housing sector and beyond. What connects us is our passion for social housing and the power it has to transform people's lives.
Leading the team is our exec, who work together to shape our strategy and help guide the direction of the organisation. They ensure that every area of settle is in tune with the rest and working effectively so that each team plays its part in contributing to our overarching purpose and delivering the best possible outcomes for residents.

Property Development

Real Estate

Residential

settle

Maxine Mason

Victoria O'Riordan Acma

Tim McIlroy

Philip Adeyelu

Stephen Bode

Patricia Fletcher

Louise Hammersley

Georgie-May Laurie

Debbie L.

Alice Courtney-Duguid

Brogan Keenan

Linsay Baverstock

Katy Devine

Julian Chapman

Adam Bannister

James MacPhail

Emma Kiddle

Iain Bacon

Steven Chambers

The Customer Service and Experience Team at settle is dedicated to ensuring the highest levels of satisfaction and support for our residents. The team handles resident inquiries, resolves issues, gathers and analyzes feedback to improve our services, and ensures a seamless experience for both residents and colleagues. They are pivotal in translating our resident-focused values into tangible actions and outcomes, working collaboratively to enhance the overall resident experience across our communities.

Customer Service and Experience Team

Project Management Team

Information Technology Team

Customer Service and Experience Team

About

Team members

Other teams at settle

Project Management Team

Information Technology Team