Shondrea Thornton

Shondrea Thornton is an experienced professional with a focus on onboarding, customer success, education, and curriculum development. Currently serving as Onboarding Manager at SEVENROOMS, Shondrea has previously held roles such as Customer Success Associate at Zocdoc, where responsibilities included managing a large account pipeline and implementing new onboarding practices. Additional experience includes positions at educational institutions like KIPP NYC and Success Academy Charter Schools as Lead Teacher, where curriculum design and data-driven instruction were pivotal. Shondrea's earlier roles also encompass research and teaching positions at UCLA and Columbia University, contributing to a strong background in educational policy, administration, and student mentorship. Shondrea holds a Bachelor of Arts in African-American/Black Studies and a Master of Arts in Area, Ethnic, Cultural, Gender, and Group Studies.