NS

Nikita Shapovalov

Customer Experience Analytics Manager at Severstal

Nikita Shapovalov has a diverse background in market analysis and customer experience, with experience in companies like Severstal, МТС, Michelin, and Kaspersky Lab. With a Doctoral degree in Economics and National Economy Management, Nikita is skilled in competitive analysis, social listening, crisis management, pricing management, and market research. Nikita has led teams, developed databases, and advised on cooperation development between universities. Additionally, Nikita holds a Master's degree in International Marketing and has experience in interpreting and translating.

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Previous companies

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Timeline

  • Customer Experience Analytics Manager

    April, 2021 - present