MJ

Michele Jackson

CX Customer Experience Digital Associate

Michele Jackson has extensive experience in retail management, currently serving as a CX Customer Experience Digital Associate and Store Manager at Sézane, where responsibilities include leading the NYC team and collaborating with partners in Paris on image coordination, hiring, onboarding, marketing, customer service, and client retention. Previous roles include Store Manager at Marc Jacobs, where Michele was responsible for recruiting and training talent while developing a company-wide training program, and Associate Store Manager at rag & bone, where Michele achieved outstanding sales performance and ensured exceptional client service. Early experience includes positions as Co-Store Manager and Stock Supervisor at rag & bone and Assistant Manager at Lucky Brand Jeans, demonstrating a strong focus on operations, HR, and team development throughout a successful career in the retail industry.

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