Suzette Portela

Suzette Portela currently serves as the Voice of Customer Manager at SG Fleet AU, a role commenced in May 2025. Prior to this, from July 2019 to April 2025, Suzette held the position of Customer Experience Manager at Modibodi, overseeing the development of the customer experience function and contributing to a significant corporate acquisition valued at $140 million. With extensive experience from Toshiba Australia as a National Service Admin Lead, Suzette managed service operations across multiple regions and built a high-performing team while enhancing operational efficiency. Early in the career, Suzette worked as a Customer Service Representative at [24]7.ai, supporting mobile service operations. Educationally, Suzette holds a BS Commerce degree in Marketing from St. Scholastica's College, Manila.