Shafaq Zehra

Shafaq Zehra's work experience begins with their role as a Customer Support Officer at United Bank Limited from July 2006 to October 2007. In this position, they provided support to the collection team, assisted customers with queries and problems, and helped develop new accounts.

From June 2008 to July 2011, Shafaq worked as a Customer Support Officer at Shabbir Tiles & Ceramics Limited. Shafaq'sresponsibilities included providing customer service before and after sales, following up on customer orders, collecting payments, and building long-term relationships with corporate clients and contractors.

Shafaq then progressed to the role of Sr. Customer Support Officer at Shabbir Tiles & Ceramics Limited from August 2011 to July 2014. Shafaq continued to excel in customer service, this time also managing customer leads, determining charges for products, and retaining and managing customer relationships.

Finally, Shafaq became an Assistant Manager of Sales at Shabbir Tiles & Ceramics Limited in August 2014. In this role, they oversaw the operations of the company outlet, performed market research surveys, followed up on potential clients, and effectively retained existing clients.

Shafaq Zehra completed their Master of Business Administration (MBA) with a specialization in Human Resources (HR) from Mohammad Ali Jinnah University from 2008 to 2011. Prior to that, they obtained a Master's degree (M.Sc) in Mathematics from the University of Karachi from 2006 to 2008. Currently, there is no information available regarding any additional certifications or their specific details.