Aude Makk-Eberlin has a diverse work experience, starting with their role as a Project Manager's assistant at Umeco Asia Ltd in 2007. They then worked as an Account Manager at Eikos International Ltd from 2009 to 2010.
In 2010, Aude joined Brandwatch and held various positions over the years. They started as a Sales & Account Manager and later became a Project Coordinator, where they collaborated with freelance analysts to deliver social media analysis in multiple languages.
Aude progressed to become the Director of Professional Services EMEA & APAC at Brandwatch, where they built a global team and worked on developing new processes and service offerings. They were then promoted to the role of VP Global Customer Success, Emerging Accounts and focused on aligning and scaling operations for long tail client segments.
Most recently, Aude joined Shake as the Vice President of Customer Success, starting in 2023.
Aude Makk-Eberlin completed their education in a chronological order. Aude obtained their Scientific Baccalaureat - SI degree in Engineering Sciences from Lycée du Haut-Barr from 2001 to 2004. Following this, they pursued a Licence degree in Langues Etrangères Appliquées from Université Marc Bloch (Strasbourg II) between 2004 and 2007. Finally, Aude completed their Master's degree in Intercultural Management and International Business from Université de Haute-Alsace Mulhouse-Colmar between 2007 and 2009.
April, 2023 - present