Garance Chiron is a seasoned professional in the travel and customer service industry with extensive experience at HUTTOPIA & Cie and Shanti Travel. Currently serving as a Customer Service Representative, Garance Chiron focuses on customer relations and process improvement, ensuring high levels of customer satisfaction and effective complaint handling. Previously, as a Sales Manager at HUTTOPIA & Cie, Garance Chiron led and trained sales teams to enhance performance and optimize the customer experience. At Shanti Travel, roles included Expert Tailor-Made Trips and Regional Sales Manager, overseeing teams across multiple countries, managing crises, and ensuring quality service delivery. Educational background includes a Licence in Tourism Services and a BTS in Local Tourism Management.