Terry Williams

Terry Williams is currently a Customer Service Representative at Shapiro Metals. Prior to this, they were with Shapiro Recycling Systems and TENNSCO CORP., where they were a Manager.

Terry has been in the customer service and management field for many years. Terry enjoys helping people and finding solutions to problems. Terry is skilled in managing teams and projects, as well as handling customer concerns and complaints.

Terry is a people person, and they enjoy interacting with customers and helping them resolve their issues. Terry is patient and efficient, and they always look for ways to improve the customer experience.

They are on a team with Thomas Viviano - Customer Service Representative, Michael Owens - Customer Service Representative, and Tony Mata - Customer Service Representative. Terry Williams reports to Jim Funkhouser, Director of Customer Service.