Thao Pham

Thao Pham is a Lead Support Product Launch Specialist at Shares with experience in spearheading collaboration between product and support teams, managing external help centers, and developing chatbots. Previously, Thao worked as a Web Application Specialist at NitroSell, handling customer support and documenting software features. With a background in customer service at various companies, Thao is experienced in delivering high-quality support and ensuring customer satisfaction. Thao graduated from Poznan University of Economics And Business with a Bachelor's degree in Applied Economics and Social Analysis.