Matt Lange

Matt Lange began their work experience as a Lab Support at Avaya in 2004, where they were responsible for installing lab equipment for the Unified Communications labs. Matt then moved on to become a Platform Manager at Avaya in 2008, where they maintained the Executive Briefing Center production platform and worked with briefers to enhance the customer experience. In 2010, they transitioned to the role of Team Lead in the Technical Marketing team at Avaya, developing and documenting new demos and providing support for trade shows. From 2012 to 2014, they continued in the Technical Marketing team as a Technical Marketing Specialist, prioritizing and assigning requests and working with the platform teams. In 2014, they became a Platform Manager/Sales Support at Avaya, responsible for maintaining the Demo Avaya and Executive Briefing Center production platforms. In 2016, Matt joined WEBTEXT - Customer Experience the way it SHOULD be. as a Support and Implementations specialist. Most recently, in 2023, they joined SharpenCX as a Customer Care Engineer.

Matt Lange attended Southeast Community College from 2002 to 2004, where they obtained an Associate's degree in Electrical and Electronics Engineering. Matt then went on to study at Metropolitan State University of Denver from 2009 to 2011, pursuing a Bachelor's degree in Computer and Information Systems, General, but did not complete the program.