Matt West

Matt West is a Senior Customer Care Engineer at Sharpen, a cloud native contact center platform company. Prior to this, Matt worked as a Technical Support Analyst at Infosys, Technical Support Engineer at Genesys, and Senior Services Engineer at Interactive Intelligence. Matt also has experience as an IT Intern at Cook MED Institute, Inc., a DLC Lab Assistant at Purdue University, and IT Customer Relations at ItaP. Matt holds a Bachelor of Science degree in Computer & Information Technology with a focus on Network Engineering Technology from Purdue University.