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Matt West

Senior Customer Care Engineer at Sharpen

Matt West is a Senior Customer Care Engineer at Sharpen, a cloud native contact center platform company. Prior to this, Matt worked as a Technical Support Analyst at Infosys, Technical Support Engineer at Genesys, and Senior Services Engineer at Interactive Intelligence. Matt also has experience as an IT Intern at Cook MED Institute, Inc., a DLC Lab Assistant at Purdue University, and IT Customer Relations at ItaP. Matt holds a Bachelor of Science degree in Computer & Information Technology with a focus on Network Engineering Technology from Purdue University.

Location

Indianapolis, United States

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