Fidencio De Leon jr

Fidencio De Leon jr has over 10 years of experience in the Information Technology field. Fidencio began their career in 2010 as a Desktop Support Analyst for Emerson Process Management. In 2011, they worked as a Helpdesk Level 1 for American Bureau of Shipping. From 2012-2020, they worked for two companies: Consolidated Graphics and RR Donnelley. At Consolidated Graphics, they worked as a Helpdesk Level 1 and 2, where they troubleshooted issues as 1st and 2nd level support and created and maintained Microsoft Deployment Toolkit Imaging server using Windows Deployment Services. At RR Donnelley, they worked as an IT Infrastructure Technician 3 and Senior Support Analyst, where they managed/maintained McAfee EPO server, implemented encryption and deployed McAfee policies, and managed MS Exchange Server 2010, created mailboxes, distribution groups, active sync, e-mail forwarding and assisted troubleshooting basic level Exchange outages. In 2020, they began working as an Information Technology Specialist for Shaw Systems Associates, LLC.

Fidencio De Leon Jr. obtained a Bachelor's degree in Computer Information Science from DeVry University. Fidencio also has additional certifications from Lynda.com, LinkedIn, and other institutions, including Learning Transact-SQL (obtained in June 2019), Learning System Center Configuration Manager (obtained in December 2018), Learning VMware vSphere 6.5 (obtained in December 2018), Windows Server 2016 New Features (obtained in December 2018), and Windows Server 2016: DHCP (obtained in December 2018).