Ahmed Almashhury

Omnichannel Director at Shawarmer

Ahmed Almashhury has a range of work experience in various roles within the food service industry. Ahmed is currently serving as the Brand Extension Director at Shawarmer since May 2022. Prior to that, they worked as the Delivery Director at ALFA Company from January 2021 to May 2022. Before that, Ahmed was the Delivery and Call Center Manager at Burgerizzr from January 2019 to January 2021. Ahmed also has a significant tenure at Herfy Food Services Company, where they held multiple roles including Call Center and Home Delivery Manager from December 2017 to January 2019, Call Center and Customer Service Manager from August 2013 to December 2017, and Technical Support Manager from December 2006 to August 2013. Ahmed's work experience showcases their expertise in managing delivery operations, call centers, customer service, and technical support in the food service industry.

Ahmed Almashhury earned a Bachelor's degree in Computer Engineering from Riyadh College of Technology, where they attended until 2011. In addition to their formal education, Ahmed has obtained various certifications. Ahmed completed courses such as "Customer Retention: Maximize Your Profits" from Udemy, "GIS basics" from Esri, "Leading a Customer Service Team" and "Quality Standards in Customer Service [2016]" from LinkedIn, "Six Sigma Yellow Belt" from Udemy, and "Strategic Thinking" from LinkedIn. Ahmed obtained these certifications in November 2020.

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Timeline

  • Omnichannel Director

    May, 2022 - present