Alex Vlad

Alex Vlad is an accomplished professional in customer experience management, currently serving as the Global Customer Experience Manager at Fresha since February 2019, following roles as Senior Customer Experience Specialist and Customer Experience Specialist. Prior experience includes key positions at Mindbody from February 2014 to April 2018, including Premium Account Manager, Social Media Specialist, Customer Technical Support Specialist, and Onboarding Specialist, where responsibilities ranged from technical support and project management to customer engagement and software training. Alex holds a Bachelor of Education in Foreign Languages, Literatures, and Linguistics from Universitatea „Valahia” din Târgoviște, attained in July 2008.