Melanie Marsden

Melanie Marsden is an accomplished professional in the travel and hospitality industry, currently serving as the Global Head of Professional Services at Fresha since November 2021. Previously, Melanie held various roles at Booking.com from June 2017 to October 2021, including Booking Home Partner Manager and Account Manager, where responsibilities included consulting accommodation partners on business performance and market opportunities. Prior experience includes managing the Traveltech Lab at The Trampery, working as a Housekeeping Administrator for InterContinental Hotels Group, and serving in multiple guest service roles at Fairmont Resort MGallery Collection and Sofitel Luxury Hotels and Resorts. Melanie's career began with positions such as Lifeguard and Ski Instructor, leading to a Bachelor of Business in Hotel Management from The Hotel School Sydney, completed in 2013.