Katie Ilch possesses extensive experience in quality management within the healthcare sector, currently serving as the Interim Director of Quality at Sheltering Arms Institute since April 2020, where previous roles include Quality Manager, Quality Management Coordinator, and Credentialing Specialist. Prior experience includes positions at Sheltering Arms Physical Rehabilitation Centers and Richfield Retirement Community, where Katie gained insights across various departments and developed competencies for Nursing Home Administration. Katie's early career involved significant contributions as a Program Analyst at the Department of Medical Assistance Services, focusing on the Commonwealth Coordinated Care Plus program through internships that included public engagement and contract development. Educational qualifications include a Master's degree in Health Services Administration from Virginia Commonwealth University and a Bachelor's degree in Health Services Administration from James Madison University.
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