Josiane Sawaya

Head Of Customer Success at Sherpa

Josiane Sawaya, MSc has a diverse work experience spanning various roles and industries. Josiane currently holds the position of Project Manager Team Lead at Sherpa, where they have been working since June 2022. Prior to this role, they worked as a Project Manager at Sherpa from August 2021.

Before joining Sherpa, Josiane worked as a Marketing Executive and later as a Marketing ExecutiveTraining at Informa Connect Middle East from December 2019 to December 2020. Josiane also held the position of Marketing Executive at Informa Markets - Healthcare from February 2019 to December 2019.

Earlier in their career, Josiane worked as a Marketing Executive at University Saint Joseph Dubai, where they were responsible for developing marketing strategies, managing client relationships, and producing marketing materials. Josiane worked in this role from January 2016 to February 2017.

Josiane also has experience working as an Assistant to the Accounting Manager at F&E Aerospace in 2015 and 2014. In addition, they worked as a Marketing Coordinator at dmg events Middle East and Asia from September 2014 to November 2014.

Prior to their roles in marketing and finance, Josiane worked as a Customer Relations Manager at Banque Libano-Francaise from July 2011 to June 2014. Josiane also has customer service experience as a Customer Service Executive at TLS CONTACT FRANCE from June 2010 to January 2011.

Josiane Sawaya, MSc has a strong educational background with a Master's degree in Management from Saint Joseph University of Beirut, which they obtained from 2009 to 2011. Prior to that, they completed their Bachelor of Business Administration (B.B.A.) from the same university, specializing in Business Administration and Management, from 2006 to 2009.

In terms of additional certifications, Josiane has obtained several notable certifications. In December 2020, they completed the "Marketing to Humans" certification offered by LinkedIn. Josiane also completed the "Social Media Marketing Masterclass" certification provided by Informa in March 2020. Additionally, it is worth mentioning that Josiane holds a Master's Degree in Management, although the institution from which they obtained this degree is not mentioned. Detailed information regarding the month and year of obtaining this degree is also not provided.

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