Scotti Shannon

Scotti Shannon is a highly experienced technology professional, currently serving as a Technical Architecture Manager and Technical Architect at SHI International Corp. since June 2023. Previously, Scotti held the position of Solutions Architect at Shannon Solutions, Inc., specializing in ServiceNow, Infrastructure, and CyberSecurity. Additionally, experience includes serving as an Enterprise Architect at National Veterinary Associates and a ServiceNow Developer at Farmers Insurance. Scotti has demonstrated expertise in various technical domains, including ITSM and ITIL process design, ServiceNow modules, and systems administration. Educational qualifications include a Bachelor of Applied Science in Information Technology and Cybersecurity from ITT Technical Institute-Oxnard and an Associate of Applied Sciences in Computer and Networking Technology from Arkansas State University-Newport.