Carl Lai is currently a Senior Customer Success Manager at Shibumi, a company that helps organizations manage strategic business improvement initiatives. Prior to Shibumi, Carl worked as a Customer Success Manager at WorkBoard Inc. and in various roles at Box. Carl also has experience in real estate as a Realtor at JODI Group, Inc. and in finance as a Founding Member and Secretary at Pack Finance and Investment. Carl holds a Bachelor's Degree in Biochemistry and Molecular Biology from the University of Nevada, Reno.
April, 2023 - present