Shields Facilities Maintenance, LLC
Marci Hutchinson is a seasoned project management professional with extensive experience in facility management and operations. Currently serving as a Project Manager at Shields Facilities Maintenance, LLC since April 2022, Marci has previously held multiple roles at NEST® - Multi-Facility Management from April 2012 to May 2022, progressing from Operations Team Member to Senior Operations Manager. Earlier experience includes positions as Building Manager Assistant at Rowan University and customer service roles at ShopRite Supermarkets and Gaetanos. Marci began career as a Teacher's Assistant at Cold Springs Elementary School. Marci holds a Bachelor's degree in Sociology and Psychology from Rowan University, earned between 2010 and 2012.
Shields Facilities Maintenance, LLC
Shields Facilities Maintenance, LLC, is a national, world-class vendor management company boasting an extensive network of vendors, customized customer relationship management software, and an operations team who possess expertise and customer service skills that are second to none in the industry. We design and deliver targeted facilities maintenance programs for national and regional retail, food service, financial, healthcare, and parking related clients. We maintain a 24/7/365 dispatch center to address your immediate communications and provide you with our skilled vendor partners for all facility maintenance needs. SFM’s ability to utilize and supplement our existing back office and account management team will allow for a seamless transition and cost effective solutions. We will work with your team to create customer focused programs inclusive of all repair and maintenance related services that will minimize environmental impact and are considerate of quality of life issues for your store associates and customers. While you will have a dedicated senior account manager who is always available, our 24/7 availability extends beyond an emergency dispatch desk to the executives of the company. Our ownership team will be personally involved in establishing the internal metrics to drive the success of any program and will monitor all key performance indicators (KPI’s) on a daily basis. We will ensure that the right team has been selected and is executing such that we exceed your expectation. We are confident that, if you select us as a service partner, we will earn your trust and become a key vendor that you can rely on year after year.