Shift4
Koby N. is a skilled professional with a diverse background in technical support and client relations. Currently serving as a Client Technical Support Analyst at Autoscribe Corporation since June 2024, Koby N. manages files using SQL databases and executes reports. In addition, Koby N. has been a Launch & Escalation Support Analyst at Shift4 since August 2020, providing technical training on Android POS installations. Previous roles at Shift4 include Technical Support Analyst for VIP accounts, focusing on system upgrades, server migration, security, and backup recovery for Windows and Android POS systems, as well as Merchant Relations Specialist, where Koby N. successfully retained accounts from merchants seeking cancellation. Koby N. is an alumnus of Montgomery College.
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Shift4
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Shift4 Payments is the leader in secure payment processing solutions, including point-to-point encryption, tokenization, EMV technology and point-of-sale (POS) systems