Jamil Ahmed has a diverse work experience in various companies across different roles. Jamil currently holds the position of Sr. Manager [Head of Telesales] at Shikho, starting in September 2022. Prior to that, they worked at Sheba.xyz from 2019 to 2022, where they held multiple positions including Sr. Manager [Lead, Customer Experience], Manager [Lead, Customer Experience (CC, DQM, QAT, Tele Sales, VoC & Issue Resolution)], Manager [Lead, Voice of Customer | Total Quality Assurance], and Assistant Manager [Lead, Voice of Customer | Sheba Prime]. Before joining Sheba.xyz, they worked at Genex Infosys Limited from 2013 to 2019, with roles including Operations Manager, Sr. Executive in Quality & Training, Executive in Training & Development, and Customer Support Manager. Jamil also completed an apprenticeship in Market Operation at Robi Axiata Limited in 2013.
Jamil Ahmed's education history begins in the year 2000, where they attended Nilphamari Govt. High School and completed their SSC degree in the field of study of Science. Following that, in 2005, they enrolled at Cant. Public College, Rangpur and obtained their HSC degree in the field of study of Arts. Continuing their education, from 2008 to 2013, Jamil attended BRAC University and successfully completed their Bachelor of Business Administration - BBA degree.
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