Razan Almahamid

Razan Almahamid is a skilled customer service professional with experience in various roles within the logistics and contact center industries. Currently serving as a Customer Service Representative at Shipa since February 2023, Razan handles inbound and outbound inquiries, cross-border and customs clearance processes for KSA, as well as providing support through emails and social media. Previously, a Contact Centre Executive at Aramex from October 2022 to December 2022, and a Customer Service Advisor at Crystel.co from October 2021 to May 2022, Razan has demonstrated proficiency in both English and Arabic customer service. Razan holds a Bachelor of Chemistry degree from the University of Jordan.