Shipa
Razan Almahamid is a skilled customer service professional with experience in various roles within the logistics and contact center industries. Currently serving as a Customer Service Representative at Shipa since February 2023, Razan handles inbound and outbound inquiries, cross-border and customs clearance processes for KSA, as well as providing support through emails and social media. Previously, a Contact Centre Executive at Aramex from October 2022 to December 2022, and a Customer Service Advisor at Crystel.co from October 2021 to May 2022, Razan has demonstrated proficiency in both English and Arabic customer service. Razan holds a Bachelor of Chemistry degree from the University of Jordan.
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Shipa
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Shipa is a digital logistics platform that helps businesses, entrepreneurs and consumers move goods across borders or across town with a few clicks. Shipa Freight helps small and medium-size businesses move freight around the world and tap into opportunities offered by the global economy. Shipa Ecommerce manages e-commerce fulfillment, delivery and returns across the Arabian Gulf. Shipa Delivery provides same-day, next-day and on-demand delivery in Kuwait, Saudi Arabia and the UAE. Shipa is powered by Agility, one of the world’s largest logistics providers.