Shristi Tarafdar

Shristi Tarafdar is a seasoned professional in customer care and communication with a diverse background in various roles across different organizations. Currently serving as a Senior Merchant Care Specialist at ShipBob since June 2023, Shristi has previously held positions such as Customer Success and Onboarding Executive at Camp K12, where responsibilities included onboarding parents and students through multiple communication channels. With experience as a Pre-Sales Associate at Cuemath, Shristi specialized in lead generation and retention strategies, alongside editorial roles at The News Flux and as an Assistant Producer for INDIA TV. Shristi began the career with internships at ZEE News and Radio Zindagi, after earning a Bachelor’s degree in Journalism and Mass Communication from the Institute of Management Studies (IMS) Ghaziabad.